Poko game's Terms & Conditions

1 General Introduction

Poko GameWelcome to -. These Terms and Conditions ("Terms") constitute a legal agreement between Poko Game This is a legal agreement between the platform and you (the "User"). By accessing or using our website, mobile app, or any of our services, you are deemed to have fully accepted these terms and conditions.

We Want Poko GameEvery user of understands their rights and responsibilities. That's why these Terms are written in plain, straightforward language — legal jargon has been avoided as much as possible.

These terms and conditions apply to Poko Gameacross all services — online gaming, Sports Betting, Live Casino, bonus programs, and all other features. If you do not agree with any part of these Terms, please refrain from using our platform.

If you have any questions, reach out to our support team — we're always here to help.

2 Account Registration

Eligibility Requirements

Poko GameYou must be at least 18 years old to register an account with -. By completing registration, you confirm that you are of legal age and that online gaming is permitted in your area. Registration by anyone under 18 is strictly prohibited.

One Account Policy

Only one account is allowed per person. Opening multiple accounts by the same individual, household, or from the same IP address is strictly prohibited. Any violation of this rule will result in all associated accounts being closed, and funds on deposit may be forfeited.

• Accurate and truthful information must be provided at the time of registration.
• Keeping your password secure is your responsibility.
• Sharing or disclosing your account credentials with anyone else is strictly prohibited.
• If you notice any suspicious activity on your account, please notify us immediately.
• Completing KYC verification (national ID/passport) may be required.

3 Deposits & Withdrawals

Deposit Rules

Poko Gamecurrently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 and the maximum per single transaction is ৳50,000. Deposited funds are typically credited to your account within 30 seconds.

Withdrawal Rules

Your KYC verification must be completed before submitting a withdrawal request. The minimum withdrawal amount is ৳500. Once approved, funds typically arrive within 15 minutes to 24 hours.

• Withdrawals can only be made to the same payment method used for the original deposit.
• The required wagering conditions must be met before any bonus funds can be withdrawn.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• The daily withdrawal limit is ৳2,00,000.

4 Bonus Policy

Poko Game A variety of bonuses are on offer — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with its own terms, which you should read carefully before claiming.

Wagering Requirements

A wagering requirement applies to most bonuses. For example, if a bonus has a 20x wagering requirement and the bonus amount is ৳1,000, you would need to place bets totalling ৳20,000 before making a withdrawal.

• Wagering requirements must be met before the bonus expires.
• You cannot activate a new bonus while another bonus is already active.
• Bonuses may only be used on specific games.
• A maximum bet limit may apply when playing with bonus balance.
• We reserve the right to void any bonus if promotional abuse is suspected.

5 Gaming Rules

Poko GameAll games on - use certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial. Live Casino games are conducted with real-time dealers.

Each game has its own rules, which can be viewed before play begins. If a game is interrupted mid-session due to a technical issue, Poko Game We will attempt to fully refund that round or settle it correctly.

• Exploiting any bug or glitch in the gaming system to gain an unfair advantage is strictly prohibited.
• Using bots or any automated software to play is strictly prohibited.
• Any match-fixing or collusive cheating will result in immediate account closure.
• Game results are final and will not be changed unless there is a verified technical fault.

6 Responsible Gaming

Poko Game We believe gaming is entertainment — not a source of income. We encourage all our users to play responsibly. Never spend beyond your means, and never look to gaming as a solution to financial problems.

We offer a range of protective tools that you can activate yourself:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Session Limit: Set a limit on how long you play in a single session.
• Loss Limit: Set a limit on how much you are willing to lose within a given period.
• Cooling-Off Period: Take a break anywhere from 24 hours up to 6 weeks.
• Self-Exclusion: Temporarily or permanently close your account.

7 Account Suspension & Closure

In the following cases Poko Game We reserve the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Breaching any part of these terms and conditions.
• Registering with false or misleading information.
• Operating multiple accounts.
• Misusing the bonus system.
• Engaging in fraudulent or suspicious activity.
• Involvement in money laundering or any other unlawful activity.

Upon account closure, any verified balance will be refunded provided no terms have been violated. However, earnings derived from bonuses and any balance held at the time of a terms violation may be forfeited in full.

8 Privacy & Data Protection

Poko Game Your personal information is our top priority. We only collect data that is strictly necessary to provide our services. Your information is never sold or shared with third parties — the only exception being legal obligations.

To read our full Privacy Policy, Privacy Policy Page Please review it to understand how we collect, use, store, and protect your information.

9 Dispute Resolution

If you have a complaint, please contact our customer support team first. We generally aim to resolve all complaints within 48 hours.

• A reference number will be issued once your complaint has been submitted.
• Our team will investigate the matter and get back to you.
• Where necessary, direct discussions between both parties will be arranged.
• If you are not satisfied with our decision, you may request independent mediation.

10 Changes to Terms & Conditions

Poko Game We reserve the right to update these terms and conditions at any time. For significant changes, we will make reasonable efforts to notify you in advance via email or in-app notification.

Continued use of our platform after any changes will be taken as your acceptance of the updated terms. If you do not agree to the new terms, you may request that your account be closed.

If any part of these terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect. This agreement is governed entirely by the applicable laws of Bangladesh.